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Run the tools your team uses every day.

We set up and run accounts, laptops, and apps for your team. We set up onboarding so new hires can get the access they need from day one. Access ends when someone leaves.

Is this a fit?

This program is for growing companies where founders or engineers still handle account requests, laptop setup, and IT upkeep.

  • New hires wait for accounts and laptops. People who left still have access.

  • Laptop lists, updates, and admin rights need a cleanup.

  • Your apps, network, or cloud setup lives in one person’s head.

The work inside the program.

Before we start, we agree with you on the systems, the priorities, and how deep to go.

Manage logins and access

We keep each person’s accounts and access right as they join, change roles, or leave.

  • Set up SSO, so people use one login for all their apps, and MFA, a second check at login.

  • Keep groups, roles, and admin access up to date.

  • Write down and run the steps for new hires, role changes, leavers, and access reviews.

You get: A list of accounts, access review records, and clear steps for new hires, role changes, and leavers.

Set up and patch laptops

We keep a record of company laptops and the settings each one needs.

  • Enroll supported laptops and phones in a device management tool.

  • Set rules for settings, encryption, and updates.

  • Track who has each device, and when it is replaced or retired.

You get: A device list, standard settings, and upkeep records.

Run your SaaS apps

We manage the apps your team uses and the requests that keep them working.

  • Keep track of app owners, admins, and licenses.

  • Review who has access and remove unused accounts.

  • Log requests and approved app changes.

You get: A list of your apps, a simple request process, and admin guides.

Keep networks and backups working

We look after connections, backups, and the steps for running the agreed systems.

  • Write down how your office network, remote access, and cloud connections work.

  • Check that backups run and that you can restore from them.

  • Plan changes and log upkeep.

You get: Network docs, backup check records, and recovery guides.

What your team gets.

Plans, records, and evidence stay in your accounts and your docs.

  • One list of accounts, devices, apps, and who owns each.

  • A ranked plan for upkeep and fixes, with dates.

  • Steps for new hires, leavers, and access changes.

  • Settings records, step-by-step guides, and a list of open issues.

How it works.

Start with one phase or an ongoing program.

  1. Take stock

    We review accounts, devices, apps, and systems. We note missing owners, unmanaged systems, and requests that keep coming back.

  2. Set up and write it down

    We apply the agreed settings, clean up access, and write down the steps your team will use.

  3. Run and maintain

    We handle agreed requests, keep the lists current, check backups, and schedule changes.

  4. Review and plan

    We go over open issues, upcoming hires, renewals, and system needs with your decision maker.

Who does what.

Your team

  • Name one person who decides on access, devices, vendors, and network changes.

  • Give us access to the approved systems and your current vendor contacts.

  • Approve changes that affect staff, purchases, and maintenance windows.

Agreed before we start

  • The proposal lists the systems, locations, request types, and hours we cover.

  • Hardware, licenses, and outside setup costs are separate.

  • Security monitoring and audit prep sit in the Security and GRC programs if you need them.

Fees depend on the systems, the work, and how much support you need. See how pricing works

Common questions

Before we get started.

Can you work with our IT lead or current IT provider?

Yes. We agree which systems and requests we handle, which stay with your team or provider, and how changes get approved.

Is there a help desk or support after hours?

The proposal sets the support channels, request types, hours, and response times. Support after hours is not included by default.

Are hardware and licenses included?

No. Hardware, software subscriptions, and outside setup fees are listed apart from our program fee.

How is IT different from the Security Program?

IT runs your accounts, devices, apps, and systems day to day. Security adds and improves protections, looks into alerts, and gets you ready for incidents. Both can share one plan.

Not sure where to start?

Tell us about your systems and deadline. We’ll reply within one business day.